Contact PanelRegion
Support runs 24/7 and is answered by the team that runs the panel — some replies are drafted automatically and checked by a person before they reach you. If you already have an account, a ticket is the fastest route — it carries your order history with it, so we can look at a specific order without asking you to repeat yourself. If you do not have an account yet, Telegram and WhatsApp are the quickest way to reach us.
Ways to reach us
Support ticket
Opened from inside your account, so you need to be signed up first. Best for anything tied to a specific order — refills, cancellations, speed, or a partial delivery.
Best for billing questions, invoices, API and reseller enquiries, and anything you would rather put in writing.
Telegram support
Direct message for quick questions before you sign up, or when you cannot reach your account.
Announcements
Service additions, provider changes and planned maintenance are posted to our Telegram channel before they reach the panel. Join @panel_region.
What to include when you write
Including these up front usually turns a three-message exchange into one reply:
- Your username on the panel.
- The order ID, if your question is about an order. You will find it in the first column of Order history.
- The service ID, if your question is about a service rather than an order.
- What you expected and what happened instead. For a delivery problem, the count you saw when you ordered and the count you see now.
Please do not send your password to us in any channel. We will never ask for it, and nobody from PanelRegion will ever ask you to move money or top up outside the panel.
Who you are dealing with
| Service | PanelRegion — panelregion.com |
|---|---|
| Support email | support@panelregion.com |
| Support channels | Ticket, email, Telegram and WhatsApp — all listed above |
| Support hours | 24/7, all year |
Looking for how we handle your data? Read our Privacy Policy. Building an integration? The API documentation covers endpoints, rate limits and error codes.